How to share Google My Business Access

Google My Business is a vital business tool helping brands with their online visibility. GMB helps businesses to manage their service offerings and engage with customers online. However, for effective results, it must be managed consistently. GMB optimization ensures your brand gets trusted by local users. 

GMB optimization can be time-consuming for an individual. This is why GMB access can be easily shared to help with collaboration.  In this detailed guide, we’ll understand how you can share your Google My Business profile easily. 

Sharing Google My Business Access on Desktop or Laptop: A Step-by-Step Guide

Start by understanding user roles: 

In Google My Business (GMB), user roles are essential to understand the level of access required. Here are the key user roles:

• GMB Owners: Owners hold complete control over the GMB controls. They are the only user type with the authority to modify or duplicate listings, as well as add or remove users. Opting for this level of access is recommended when collaboration involves alterations to listings or the addition of new users. It also serves as a safeguard for business owners who might encounter login issues – with this access, we can ensure continued access even in such situations.
• Managers: Managers possess nearly the same powers as owners, excluding the ability to create or delete users or remove listings. They retain the capability to optimize listings, manage content, and utilize all other enabled features.
• Site Managers: Site Managers are limited to accessing content on your page. Their abilities include posting edits, creating posts, responding to reviews, and accessing insight information. This level of access is typically granted to assistants, interns, or customer service team members responsible for review management and keeping page content fresh and updated.

Access Your Google My Business Account

If you already have an active GMB account, visit Google My Business via https://www.google.com/intl/en_uk/business/. Click on ‘Manage Now’ to access your dashboard and available tools.

Selecting Your Location

For business owners with a single location, service can ignore this step. However, if your business operates across multiple locations, you’ll need to select the specific location you want to modify access for.

Navigate to ‘Users’ in the Sidebar Menu

Upon selecting ‘Users,’ a pop-up box will appear. It will display a list of users along with their corresponding user roles and access levels in Google My Business.

Tap the ‘Add’ Button

By clicking the ‘Add’ button, you’ll be prompted to input the email address of the new user you wish to include.

 Input the Email Address

Ensure accurate entry of the intended email address to grant access securely.

Choose the Role for the New User

Once the email address is entered, a drop-down menu will emerge. It will allow you to select the specific role for your new user. Opt for the desired role designation and proceed by clicking ‘invite.’

 Verify Our Access

Send an email to the new user to confirm their access to the Google My Business account and to ensure they possess the necessary permissions according to their designated user role.

Sharing Google My Business Access on Mobile Phone:

• Tap on ‘more’ located in the bottom right-hand corner.

Select ‘Manage Users’

Scroll through the options until you locate the ‘manage users’ feature, then proceed by selecting it.

Confirm Your Location Selection

Verify the location that you have selected. The options will be displayed at the top of the webpage. It will be represented as a row of small circles. The largest circle on the left is your current location, while the other circles show any alternative locations. Click on the specific location you aim to grant access to.

Once your choice is made, a list of the current users associated with that location will be presented.

Select the Add Icon

Note the difference: While the desktop version requires entering an email address, the mobile version prompts you to search for the user. Input the email address of the user you wish to authorize and tap on ‘Search.’ A profile picture or the user’s name will be displayed.

Tap the Add Icon Next to the Intended User

Tap the plus sign near your name, photo, or email. This will generate a pop-up menu at the bottom of the screen. Here you can choose different user roles.

Choose the Appropriate Role

Typically, the role selected will be ‘Owner.’ Please note: in the mobile application, the ‘Site Manager’ role is now referred to as ‘Communications Manager.’

Confirming Our Access

Make sure to verify that the new user has successfully gained access to your Google My Business account.

Reasons for Granting Access vs. Sharing Login Credentials:

Why opt for providing access rather than sharing your login details?

It Facilitates Efficient Workflow:

Working with numerous clients utilizing the Google My Business application, granting us access streamlines our workflow. Instead of navigating multiple logins, this approach saves time and avoids potential confusion. Our undivided attention can be directed toward enhancing your business pages.

It Safeguards Your Business:

Your private login information remains confidential, and the access is professionally shared. While granting access, you still retain full control and access over your business account.

Conclusion

Shared access within Google My Business helps businesses to streamline their management. It helps to keep the workflow optimized and enhance online presence with collaboration. By using shared insights and collaborative efforts, businesses can make stronger customer connections. As your business starts on its GMB journey, remember that shared access can boost your work efficiency. With IndeedSEO, start to optimize your business and stay ahead of the competition. 

FAQs

• How do I share access to my Google My Business account?

A: Open your GMB dashboard and go to Users. There, you can add the email and assign a role.

• Who can add users to a Google My Business profile?

A: Only the Primary Owner can add or remove users.

• What roles can I assign in Google My Business?

A: You can assign Owner, Manager, or Site/Communication Manager roles.

• Can I share Google My Business access without sharing my password?

A: Yes. You grant user access directly from the Users section.

• How long does it take for a new user to get access?

A: Access activates once the user accepts the email invitation.